Welcome to Ayuralpha .... privacy policy.

We respect your privacy and fully committed to protecting your personal information. When you have accepted the user agreement, you gave your consent to use and disclosure your personal information under the privacy policy.

OUR PROMISE TO YOU

We believe in using your personal information to make things simpler and better for you. We’ll always keep this information safe and will never sell it to third parties. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes.

HOW AND WHY WE USE YOUR PERSONAL INFORMATION?

We use your personal information to provide our products and services more efficiently. Some are essential for us to provide the services you use or to fulfil our legal obligations. Some help us run our business efficiently and effectively. Some enable us to provide you with more relevant and personalised offers and information. Your personal information is generally used to set up and run your account, process orders and transactions, respond to queries and comments and provide you with the best possible level of customer service.

We may use it to contact you about orders you’ve placed or appointments you’ve booked or to send you reminders. We may also contact you in emergency situations, such as an urgent product recall or where we have a duty of care to notify you of information that relates to your health.

BUILDING UP A PERSONA

We analyse your personal information, including the products you view and buy, your browsing habits and other ways you interact with Ayuralpha to evaluate the effectiveness of our advertising and help us provide more relevant offers, advice and information across a variety of marketing channels including online advertising and social media sites such as Facebook and YouTube. Rest assured that we’ll only send you marketing material if you’ve agreed that we can.

We carry out analytics on the information we hold about our customers to help us understand who our customers are, how they use our services, and how people interact with us. This enables us to plan our business - for example, Maximise the effectiveness of our advertising and understand how our business is performing. We don’t do this in a way that enables individual customers to be identified.

You have the right to object the way we use your data if you believe our legitimate interest in doing it is outweighed by your right to privacy. As this type of analysis is important in enabling us to operate efficiently, and we carry it out in a way that doesn’t identify individuals, we believe it has no impact on your privacy.

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

We hold your personal information for as long as we have a legal or business reason to do so, which generally means as long as you remain our customer or as required to meet our legal obligations, resolve disputes or enforce our agreements. We’ll always store your data securely and won’t use it for any other purpose. After it is no longer necessary for us to retain your personal information, we dispose of it securely according to our data retention and deletion policies.

KEEPING IN TOUCH

We will always seek permission if you want to receive offers and information from us, and also via which channels you are happy to receive them.
We use the data we collect from you to personalize and customize the information we share with you. From time to time, we may contact you with special offers, and we will never sell or share your data with anyone else to use it in their own marketing preferences.

You can also click on the link at the bottom of any email we’ve sent you to opt-out of email marketing.

PROTECT YOUR PERSONAL INFORMATION
We have rigorous security measures in place to protect the misuse of the information you have provided. We stick to strict security guidelines to protect it against unauthorised access.

YOUR RESPONSIBILITIES

You will be solely responsible for maintaining the secrecy of your passwords, your website membership account information, and you will be extremely careful and responsible about sharing such information. Notwithstanding anything contained in this Policy or elsewhere, you agree and understand that the Website shall not be held responsible for any loss, damage or misuse of your Personal Information willingly shared by you.

YOUR WEB ACTIVITY DATA

You agree that the website can automatically register the information related to your computer and activities, like the IP address, OS and the browser software used and the activities conducted while you were on the website. It is done by a pixel tag and done by most major website for marketing purposes.

COOKIES

A cookie is a small piece of data that is sent to your web browser from a web server and is eventually stored on a user’s computer hard drive. You have a choice of declining the cookies, however, it may affect your browsing experience on the website. We strongly recommend that you leave cookies turned on for use of our website.

POLICY UPDATE

We may update the policies from time to time, so we recommend that you check back here occasionally. If we make changes we think may affect you significantly, particularly if they could have an impact on the choices you have made or your marketing preferences, we’ll provide you with a prominent notice.